EMOTIONAL INTELLIGENCE

The ability to recognize one’s own emotions and those of others and navigate them appropriately can lead to better thinking and behavior in adapting and shifting to achieve personal and professional goals.
Continually developing and getting stronger with Emotional Intelligence can lead to: greater understanding, more compassion and empathy, lead to stronger relationships, make one more open to criticism, better at making decisions, better at controlling their behavior and lead to positive interactions in general with others.

Emotional Intelligence (n)
The capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.

Source: Lexico Powered By Oxford

Emotional Intelligence basically involves how we manage our emotions and how we interact with others. This quality shows up very clearly in our personal and work lives where our interactions over time helps build and solidify our reputation. This determines the level of trust and respect that is present in day-to-day activities.